Refund Policy
Effective Date: 09-03-2025
At TheDFYStore, we offer high-quality digital products with instant downloads. Since our products are digital in nature, we have a strict no-refund policy. Please read our policy carefully before making a purchase.
1. No Refunds on Digital Products
All sales of digital products are final and non-refundable. Due to the nature of digital goods, we cannot issue refunds, returns, or exchanges once the product has been purchased and delivered.
2. Exceptions – File Issues or Corrupt Downloads
If you experience any of the following issues, we will gladly assist you:
- The product file is corrupt or cannot be opened.
- The download link is not working or has expired.
- The file you received is different from the one you purchased.
In such cases, please contact us within 7 days of purchase at [support@thedfystore.com], and we will provide a working file or a new download link.
3. Duplicate Charges
If you were charged twice for the same product, please contact us with proof of the duplicate transaction, and we will process a refund for the extra charge.
4. No Refunds for User Errors
We do not provide refunds for the following reasons:
- You changed your mind after purchase.
- You mistakenly purchased the wrong product.
- You do not have the necessary software or tools to use the product.
- You misunderstood the product description before purchase.
5. License & Usage Responsibility
Before purchasing, please review the licensing terms for each product (such as Resale Rights, Master Resale Rights, or Private Label Rights) to ensure it meets your needs. We are not responsible for misuse of licensing rights.
6. Contact Us for Support
If you have any concerns or experience issues with your purchase, please contact us at:
- Email: [support@thedfystore.com]
- Website: [www.thedfystore.com]
We are happy to assist you with product-related issues within our policy guidelines.